flower service korea

Flower Service Korea

한국으로 꽃 선물 배송 서비스

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flower service Korea

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flower service Korea

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Flower Delivery Policy

At FlowerServiceKorea, we aim to provide reliable and timely delivery to ensure your flowers arrive fresh and beautiful.

  1. Delivery Areas

We currently deliver to selected locations within our service area. Delivery availability may vary depending on the recipient’s location. If your delivery address is outside our service area, we will notify you as soon as possible.

  1. Delivery Times
  • Deliveries are typically made between 1:00 M and 6:00 PM on business days.
  • Specific delivery times cannot always be guaranteed due to traffic, weather, and delivery schedules.
  • During peak seasons (such as Valentine’s Day, Mother’s Day, and major holidays), delivery times may be extended.

 

  1. Same-Day Delivery

Same-day delivery may be available for orders placed before the daily cut-off time (for example, 2:00 PM local time). Orders placed after the cut-off time will be delivered the next business day.

  1. Delivery Attempts

If the recipient is not available at the time of delivery:

  • The flowers may be left in a safe location when appropriate.
  • The flowers may be left with a receptionist, neighbor, or security desk.
  • The delivery driver may attempt to contact the recipient to arrange delivery.

If re-delivery is required, additional delivery charges may apply.

 

  1. Accurate Delivery Information

Customers are responsible for providing complete and accurate delivery details, including:

  • Recipient’s full name
  • Correct address
  • Contact phone number
  • Any special delivery instructions

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

  1. Special Locations

Deliveries to hospitals, hotels, schools, and office buildings may be subject to their internal policies. We cannot guarantee direct delivery to the recipient in such locations.

  1. Weather and Unforeseen Delays

Severe weather, traffic conditions, or other unexpected events may occasionally delay deliveries. If this occurs, we will make every effort to complete delivery as soon as possible.

  1. Contact Us

If you have questions about your delivery or need assistance with an order, please contact us:

Contact Us:
FlowerServiceKorea.com
Email:  https://www.flowerservicekorea.com/email/
Address:  Seocho-gu Shinbanporo 194, Seoul, Korea  Flower Market floor

Occasion Delivery Guarantee Policy

During major flower-giving occasions such as Valentine’s Day, Mother’s Day, and other peak holidays, FlowerServiceKorea experiences a very high volume of orders. This policy explains how deliveries are handled during these special periods.

High-Demand Holiday Periods

The following holidays typically experience the highest order volumes:

  • Valentine’s Day
  • Mother’s Day
  • Christmas
  • New Year
  • International Women’s Day
  • Other special seasonal events

During these periods, flower availability and delivery schedules may be limited.

To manage the high number of orders:

  • Deliveries are made throughout the day between 9:00 AM and 9:00 PM.
  • Exact delivery times cannot be guaranteed during holiday periods.
  • Orders will be delivered on the selected delivery date, but the exact time may vary.
  1. Holiday Delivery Window

Due to the high demand during these occasions, we guarantee delivery within the selected delivery date, but exact delivery times cannot be guaranteed.

Deliveries may take place anytime between:

11:00 AM – 9:00 PM on the requested holiday date.

  1. Early Ordering Recommended

To ensure the best availability and timely delivery, we strongly recommend placing orders several days in advance of major occasions.

Orders placed close to the holiday may have limited flower selection and delivery slots.

We strongly recommend placing your order several days in advance of major holidays.

Benefits of early ordering include:

  • Better flower selection
  • Guaranteed delivery slots
  • Reduced risk of delays

Orders placed close to the holiday may have limited product availability.

 

  1. Flower Availability & Substitutions

Due to high seasonal demand, certain flowers, containers, or packaging may become unavailable.

If this happens:

  • Our florists will substitute with flowers of similar style and color.
  • Substitutions will always be of equal or greater value.
  • The overall design and quality of the arrangement will be maintained.

Because of seasonal demand during major holidays:

  • Certain flowers or containers may become unavailable.
  • Our florists may substitute flowers with similar colors, style, and equal or higher value.

Substitutions are made to maintain the beauty and quality of the arrangement.

 

  1. Delivery Delays During Peak Periods

During high-volume holidays, deliveries may occasionally be delayed due to:

  • Traffic conditions
  • Weather conditions
  • Large delivery volumes

Our team will make every effort to complete deliveries as quickly as possible on the selected delivery date.

 

  1. Recipient Unavailable

If the recipient is unavailable when delivery is attempted:

  • Flowers may be left in a safe location when appropriate.
  • Flowers may be left with a neighbor, receptionist, or building manager.
  • The delivery driver may attempt to contact the recipient.

 

  1. Order Changes or Cancellations

Due to the high volume of orders during holiday periods:

  • Changes or cancellations may only be accepted before the order has been prepared or dispatched.
  • Once flowers are prepared for holiday delivery, cancellations may not be possible.
  • Once the arrangement has been prepared for delivery, cancellations may not be possible.

 

  1. Customer Support

If you have questions regarding your holiday order, please contact us:

 

FlowerServiceKorea.com
Email:  https://www.flowerservicekorea.com/email/
Address:  Seocho-gu Shinbanporo 194, Seoul, Korea  Flower Market floor

flower service korea
flower service korea
flower service korea
flower service korea
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