1.  Information We Collect

     When you use our website, we may collect the following types of information:

    Personal Information

    You may provide personal information when you:

• Place an order
• Create an account
• Contact customer service
• Subscribe to our newsletter

   This information may include:

• Name
• Email address
• Phone number
• Billing address
• Delivery address
• Payment details

Non-Personal Information

   We may also automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking technologies

     This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing and delivering your flower orders
• Managing your account
• Providing customer support
• Sending order confirmations and delivery updates
• Improving our website and shopping experience
• Sending promotions, offers, and newsletters (if you opt in)
• Preventing fraud and ensuring website security

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers only when necessary to operate our business, such as:

• Payment processing companies
• Delivery services
• Website hosting providers
• Marketing and email services

These partners are required to protect your information and only use it for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies to:

• Remember your preferences
• Improve website performance
• Analyze site traffic
• Provide a better shopping experience

You can disable cookies through your browser settings, though some website features may not function properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Destruction

However, no online system can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

FlowerServiceKorea.com
Email:  https://www.flowerservicekorea.com/email/
Address:  Seocho-gu Shinbanporo 194, Seoul, Korea  Flower Market floor