1. Use of Our Website

By using this website, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian.
• The information you provide when placing orders is accurate and complete.
• You will not use our website for unlawful or fraudulent purposes.

We reserve the right to refuse service, terminate accounts, or cancel orders if these terms are violated.

2. Products and Availability

We make every effort to ensure that product descriptions, images, and prices are accurate. However:

• Flowers are natural products and may vary slightly in color, size, or appearance.
• In cases where certain flowers are unavailable, we may substitute them with flowers of equal or greater value while maintaining the overall design and color theme.

3. Orders and Payments

When placing an order:

• All orders must be paid in full before processing.
• We accept secure payment methods such as credit cards, debit cards, and other available payment options displayed on the website.
• Once an order is confirmed, you will receive an order confirmation email.

We reserve the right to cancel orders in cases of suspected fraud, payment issues, or product unavailability.

4. Delivery Policy

We strive to deliver your flowers on the requested date and time whenever possible. However:

• Delivery times may vary depending on location, traffic, weather conditions, and other unforeseen circumstances.
• The customer is responsible for providing accurate delivery details.
• If the recipient is unavailable, the delivery may be left in a safe place or rescheduled.

Additional delivery fees may apply depending on the location.

5. Cancellation and Refunds

Orders may be cancelled or modified if requested before the order is prepared or dispatched.

Due to the perishable nature of flowers:

• Refunds or replacements are generally provided only in cases of damaged products or delivery issues.
• Any issues must be reported within 24 hours of delivery with supporting photos if applicable.

6. Intellectual Property

All content on this website, including:

• Images
• Logos
• Product descriptions
• Website design

is the property of FlowerServiceKorea and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

To the maximum extent permitted by law, FlowerServiceKorea shall not be liable for:

• Indirect or incidental damages
• Delays caused by third-party delivery services
• Losses resulting from incorrect delivery information provided by the customer

Our liability is limited to the value of the purchased product.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised date.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

FlowerServiceKorea.com
Email:  https://www.flowerservicekorea.com/email/
Address:  Seocho-gu Shinbanporo 194, Seoul, Korea  Flower Market floor